Shipping policy

At JW Supplies, we are committed to delivering your order accurately and on time. Please review our shipping policy below before completing your purchase.

Order Processing Time

Orders are processed within 1–3 business days (Monday through Friday, excluding holidays) after payment confirmation. You will receive an email confirmation once your order has shipped.

Shipping Rates & Delivery Estimates

We currently ship to addresses within the United States only.

Free Shipping on all orders — estimated delivery in 4–5 business days.

Tracking Your Order

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package on the carrier's website.

Shipping Delays

While we make every effort to ship on time, occasional delays may occur due to high order volume, carrier disruptions, or events outside our control. JW Supplies is not responsible for delays caused by the shipping carrier or circumstances beyond our control.

Lost or Damaged Packages

If your package appears to be lost or arrives damaged, please contact us within 7 days of the expected delivery date at luis@upliftsellers.com or call +1 (208) 361-3597. We will work with you to resolve the issue promptly.

Contact Us

For any shipping-related questions, please reach out to our customer support team:

JW Supplies
112 Capitol Trail, Suite A512
Newark, Delaware 19711, United States
Email: luis@upliftsellers.com
Phone: +1 (208) 361-3597
Business Hours: Monday–Friday, 9:00 AM – 5:00 PM EST